Does your business still need a CRM in the age of AI?
AI agents now answer enquiries, write follow-ups and summarise calls. Why that makes a CRM more important, not less, and what changes.
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Notes on CRM, sales process and the software we build.
AI agents now answer enquiries, write follow-ups and summarise calls. Why that makes a CRM more important, not less, and what changes.
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An AI coding agent wrote most of the code behind our website. Where it saved weeks, where it got things wrong, and what people still had to decide.
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AI can build a CRM-shaped app in an afternoon. What a home-built CRM still has to get right, and when building your own is the right call.
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